Sell your device

Sell your device

We buy iPhone and Mac in any condition, including devices that no longer switch on.

How it works

Tell us the model, storage and rough condition and you get an indicative figure straight away. A prepaid, insured label follows within 1 working day. Once the device reaches us a technician runs the same 40-point diagnostic we run on everything we sell and confirms a firm offer within 2 working days. Accept it and we pay within 2 working days — decline and we send the device back at our cost.

Why the first number is only indicative

Because nobody can grade a device they have not held. The online figure comes from our current price table for that model and condition. If the firm offer differs, you are free to walk away and it costs you nothing.

What we pay for

Working devices, cosmetically damaged devices, devices with failed batteries or cracked screens, and devices for parts. Anything we cannot economically repair is stripped for components rather than discarded.

Your data

Every device is erased to DoD 5220.22-M standard on arrival, whether or not we go on to resell it. We will send written confirmation of erasure on request.

Get a quote

Start on the trade-in page, or email support@otraa.com with the model and condition.

Trade in

What's your old device worth?

Four questions, an indicative figure, and a prepaid label if you want to go ahead. Nothing is binding until you have seen our firm offer.

  1. 1
  2. 2
  3. 3
    What condition is it in?
  4. 4
    Does it power on and hold a charge?
How it works

From your drawer to someone's desk

  1. 1

    Tell us what you have

    Model, storage, condition. Thirty seconds, no account needed.

  2. 2

    Post it free

    We email a prepaid, insured label. Drop it at any parcel point.

  3. 3

    We check it

    A technician runs the same 40-point diagnostic we run on everything we sell, and wipes the device.

  4. 4

    Accept or decline

    You get a firm offer. Take it and we pay within two working days — or decline and we return the device at our cost.

Selling, answered

Why is the online figure only an estimate?

Because nobody can grade a device they have not held. The number here comes from our current price table for that model and condition. The firm offer comes after a technician has checked it — and if the two differ, you can decline and we send it back free.

What happens to my data?

Every device is wiped to factory settings on arrival, before anything else happens to it. Wipe it yourself first if you can, but if you forget, it is erased either way.

Will you take a broken device?

Yes. A device that will not power on is worth less — it goes for parts rather than resale — but it is still worth something, and it is far better here than in a drawer.

How do I get paid?

Bank transfer within two working days of you accepting the offer, or store credit with a bonus on top if you would rather put it towards your next device.